Mbition Reviews and Promo Codes

They do answer the phones, albeit after a short wait in que. The staff seems friendly and helpful, but no one I spoke with actually resolved the problem I've been having so that doesn't really matter.

I am taking a brokers pre-license through a local real estate school who is using Mbitions software to provide the course. I completed the coursework and prepared to take the course exam within the last week of the timeframe the course was valid (6 months). Per instructions IN THE COURSE, I needed to sit with a proctor to take the exam and the proctor was to fill out a form that they needed to email to Mbition. I do exactly that, sit to open the exam, and simply get the message, "The exam for this course requires a proctors code. Please contact your school if you have not yet been issued a code." There was an 800 number on the proctor form, so I stepped out to call it. They tell me that I should not have had access to any "instructions" and what I am telling them I read is incorrect, the proctor needs to fill the form and send it in in advance to me sitting for the test and the company will send him a code within 72 hours. By that point my course would have been expired so they did give me a 1 week extension. Proctor emails the form and I reschedule the test. Show up for attempt 2 five days later and a code was never sent to the proctor. I call the company back again and they say they never received the email with the form. At this point I am losing patience and faith and lose my composure when they *magically* suddenly find the email and tell me they will send the code immediately. I verify how the test will unlock for the code to be entered and I am told "once I generate the code, you will be able to click into the exam and you will be prompted to enter the code to begin the exam. I'm going to do that right now because of your inconvenience. I apologize." and I go back into the testing center. We wait 20 minutes and the email with the code never comes in. I try logging in to click the test to see if it opens yet and the test is still completely blocked/unclickable. At this point the proctor politely asks me to give up this attempt and if I get things settled by lunch he has a spot to sit me immediately after lunch that same day, but that's his last opening for the week.
I take that info, go back to my car, and call Mbition AGAIN. This time, they say, "Oh, yes. Because you are taking the course through a real estate school, we have to send THEM the code not the proctor and you will have to call them to get it." I confront them that clearly that wasn't done even though it's been nearly an hour since I was told it would be done "immediately" because I still cannot open the link to the exam. I get another apology and reassurance that they are sending it and they give me the number they have for the school I'm taking it through. That number goes directly to a voicemail all 3x I called.
I get home, it's now been 3 hours since the initial "sending the code now" statement and 2 hourssince the reassurance. I log into the course and the exam is STILL LOCKED (which means they haven't generated a code at all still). This prompted me to google "Mbition reviews" and the results were disheartening to say the least. The company likes to reply to comments and point blame on the customers, so I went ahead and made a video of what's going on and the "exam instructions" and the inability to open the exam for records. This course was $300 or $400 and took a good bit of my time to get through and it looks like I'm not even going to be afforded the chance to even take the course exam (though judging by reviews on BBB even if I did it would probably still rig a fail {but whyyyy???}). I'm livid!
Anytime I take online courses now I will reach out in advance to find out the company facilitating the course and google the reviews. This company is literally robbing people with their failure to perform. And that's at an absolute minimum. I plan to request a refund and if they don't provide it I will challenge that charge with my credit card company.

I would also like to add- there were several times in the course that I was presented with information that was not accurate or a question would not accept a "correct" answer provided by the course itself. One example of each that sticks out in my head
1) for the 36 CEs required for each 4-year renewal period, that they had to be taken evenly as 9 CEs each year. That is inaccurate, they only look at it as how many CEs were accrued during the renewal period. I'm positive because I do not necessarily take 9 or more every year.
2) per notes taken from the course- "education, research, and recovery fund set the liability to $25k on a single transaction and $75k for multiple transactions. The actual payout never exceeds $25k." The test asked the question "What is the maximum fund that can be paid out of the education, research, and recovery fund?" The answer should be $25k since its asking for PAYOUT and not liability, but it marked me wrong and showed $75k as the correct answer.

Anything else you'd like to share with other agents?
The "back" button doesn't function on this course, so forget it if you accidentally skip a slide or want to go back to review a previous one for any reason.
I found a few topics that don't involve real estate agents to be excessively covered. Loans/lending (calculating math for the loans that are in advanced stages and knowing categories of allowances and when certain lender disclosures are required) and taxation were exhausting to get through. And then when you finally do, the last slide says something along the lines of, "this information is beyond the scope of your license, you should avoid answering questions pertaining to this and instead refer your customer to the correct professional." WTF? I know filler information is common in these courses but there was definitely material that was not covered that could have been subbed in and would have made more sense.

The price was fair but thats about the only good thing about it. the info is good and informative but over repetitive

The course was way too long. You have to answer every single question twice and the course is so long. I have put in about 25 hours so far which should mean I am about 28% done but I am only about 10%. I am buying a different course because this course sucks so bad and I am very busy and don't have time to do 180 hours to get a 90 hour broker course certificates